![]() ![]() ![]() Note: If you don't see the folders, change the folder view in Windows Explorer and check "Show hidden files and folders" under Folder Options > View. ![]() C:\Users\(username)\AppData\Roaming\DxO (this folder contains the database which might be corrupt).(please substitute the respective version number if using an older version) Delete the following folders (The folders below may not be visible until Windows Explorer's folder view options are changed to "show hidden files and folders"):.Uninstall DxO PhotoLab via the Start menu's right-click options or the Windows control panel.To try a clean installation please follow the procedure below: The name DxO OpticsPro made sense up to now as it used to highlight one of our major feature. The very first version of DxO OpticsPro has been shipped in 2004 with it latest version DxO OpticsPro 11 in 2016. We ask that you please try this before opening a support ticket. Microsoft® Windows® 7 (64-bit) with Service Pack 1, Microsoft® Windows® 8.1 (64-bit), or Microsoft® Windows® 10 (64-bit). Some issues can be solved by reinstalling DxO PhotoLab using the method described below. This information applies to version(s): All versions ![]()
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